What Should You Expect?

When organising a car service, it's important that you establish what the service is and what you want it to include.

Here at Castle Autos & Recovery Ltd we have a 1, 2 or 3 Star service plan.

  1. One Star - Remove the old oil and filter and renew + check the general running and advise you on our findings.
  2. Two Star - As per 1 Star + fuel filter and check, clean and adjust the brakes.
  3. Three Star - Full service as per the Industry Standard Service Checklist.

Some garages will change only your oil filter, others will carry out a full service and it might only need a minor service. Here at Castle Autos & Recovery Ltd we follow a service checklist and give you a copy of that completed checklist as confirmation. Good Garage Scheme members carry out your service incorporating the Industry Standard Service Checklist.

Does Your Car Need A Service?

Most modern cars only need a service once a year but older cars require a service once every six months. The manufacturer's service handbook will set out what is best for your car. The type of service you need will also be affected by how you use your car. For example, lots of short journeys where the engine does not have a chance to warm up properly will probably mean more frequent oil and filter changes.

Running Faults And Repairs

Ask to speak to a mechanic or a technician about the problem. Explain the problem in as much detail as you can. If you can, include when the problem occurs, for example only when the engine is cold or after the vehicle has been left standing.

Do I Need To Take My Car To A Main Dealer For Its Service? No

European Commission rules on car block exemption came into full effect in October 2003. This new ruling allows independent garages the same access to technical information on your car from the manufacturer and more importantly, it means you do not need to go back to a franchise dealer and pay a high rate of labour.

At Castle Autos & Recovery Ltd we would, of course, use all genuine parts to retain the warranty cover.

The bill is for the amount agreed or is not significantly more than any estimate you were given. The work and parts are fully itemised (this will be proof of purchase if a problem occurs as a result of work or a replaced part fails).

We would naturally stamp your service record book with our stamp.

Rather than replacing parts that are not fully worn out, we will advise you when they will probably need replacing, based on the way you use your car.

Contact us now for a fixed price quotation and discover the real benefits of choosing
Castle Autos & Recovery Ltd.

Call: 01474 335151 or complete our contact form.

We look forward to hearing from you.

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You Break It, We Fix It!!

car tyres northfleet
car tyres northfleet